Returns & Exchanges

The Proud Potato | Support: 581-881-7579

We want your festival season to be perfect! If something isn't right with your order, please review our official return and exchange framework below.

Policy & Eligibility

Applicable Countries United States

Return Window 14 Days from Delivery

Product Condition New Only

Exchanges Accepted

We accept returns and exchanges for both defective and non-defective products, provided they are safely sent back to us in brand new condition within your 14-day window.

Method, Labels & Fees

Return Method By Mail Only

Return Label Fee Included / Free

Restocking Fee USD $5.00

Processing Time 7 Days

How to execute your return

Because your return label is already included inside your original delivery package, returning your item is completely hassle-free! Simply box your new, unused gear back up, attach the included free shipping label, and drop it off with the postal mail carrier.

Once received at our hub, please allow up to 7 days for your return or exchange to process. Please note a flat $5 USD restocking fee will apply to processed product returns.